E-Signature, KEP, SSL and Timestamp · Delivery to All 81 Provinces
TR EN

Legal Information and Agreements

All agreements and legal texts in force on our website. The current version and effective date are shown next to each one.

Seller / Data Controller

Company name
Fırat Yazılım Bilişim Teknolojileri
Address
Yenibosna Merkez Mah. Türkgücü Sokak No:10 Bahçelievler/İstanbul
MERSIS No
2987882747200001
Tax Office / No
Yenibosna / 7160331999
Registered E-mail (KEP)
osman.ozturkci@hs01.kep.tr
Chamber
İstanbul Ticaret Odası
Phone
0850 532 40 50
Email
destek@eimzahemen.com
Cargo companies
PTT Kargo / Aras Kargo
Courier companies (Istanbul)
Lalamove (Lalamove Turkey Teknoloji Ltd. Şti.), Porter (SmartShift Turkey Lojistik Teknolojileri A.Ş.), Banabikurye (Hemengetir Teknoloji Ltd. Şti.)
Pre-Contract Information Form Seller, price, payment, delivery and right of withdrawal information before you order. Distance Sales Agreement Rights and obligations of buyer and seller in online orders. Version 1 · Effective: 16.10.2026 Return and Cancellation Policy When refunds are made, the right of withdrawal and the refund process. Version 1 · Effective: 03.11.2026 Privacy Notice (KVKK) Which personal data we process, why, who we share it with, and your rights. Version 1 · Effective: 16.10.2026 KVKK Application Form Requests for information, correction or deletion of your personal data: online or downloadable form. Cookie Policy The cookies we use and how to change your preferences. Version 1 · Effective: 16.10.2026 Membership Agreement Customer account membership and terms of use. Version 1 · Effective: 16.10.2026 Commercial Communication Consent Consent for campaign e-mails and SMS (optional, can be withdrawn at any time). Version 1 · Effective: 16.10.2026 Business Partnership Agreement Agreement with our accountants and business partners. Version 1 · Effective: 16.10.2026 📄 KVKK Application Form (printable) Downloadable form for applications signed by hand or with an e-signature. 📝 NES Commitment Form (blank) A printable blank E-Tuğra NES commitment form for those who prefer to fill it in by hand. For e-signature orders the form is filled in with your details automatically. 📄 E-Tuğra NES Commitment Form (original PDF) The original form published by E-Tuğra.

Use of Trademarks

E-Tuğra, KEPKUR, PTT Kargo, Aras Kargo, Lalamove, Porter, Banabikurye names and logos are registered trademarks of their respective companies. They are used on our website only to identify the companies we are an authorized reseller of (E-Tuğra, KEPKUR) or that we commercially work with. Qualified electronic certificates (e-signatures), timestamps and SSL certificates are issued by E-Tuğra EBG Bilişim Teknolojileri ve Hizmetleri A.Ş.; Fırat Yazılım Bilişim Teknolojileri is an authorized reseller and application intermediary for these services. The KEP (registered electronic mail) service is provided by KepKur Yazılım Bilişim Kayıtlı Elektronik Posta Hizmetleri San. ve Tic. A.Ş. (KEPKUR); our company is also an authorized KEPKUR reseller.

Copies of your order's agreements, filled in with your details, are e-mailed to you after the order and kept in your customer account.

Your Cookie Preferences

We use cookies to improve our site. Necessary cookies are always on; you can choose your preference for the rest.